REFUNDS AND CANCELLATION POLICY
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Posted as of __ ________2021
Last updated as of___ ___________ 2021
The following Refund and cancellation Policy describes how JOBTREK processes refund and
return requests, that we obtain through https://jobtrek.in (“Website”) and jobtrek (“Platform”).
1. REFUND REQUESTS
All return requests should be made via the Website. The situations mentioned below are when
refunds are accepted:
i.
Response on your job should be less than our minimum guaranteed response mentioned
on the plan while purchasing it.
ii. Buyer should have the receipt or proof of purchase as well.
iii. Claim should be made within 45 days from the date of purchase of the plan.
iv. For household people returns will be accepted before arrival time of the servicemen.
Refund will be provided to the Household people, Corporates when the services not rendered by
the servicemen and Response on your job should be less than our minimum guaranteed response
mentioned on the plan while purchasing it. We issue refund only for Household People and
Corporate plans on pro rata response basis.
2. REFUND TIMELINE
Once we receive the claim, we will immediately notify you on the status of your refund after
checking the response provided. If your refund is approved, we will initiate a refund to your
credit/debit card (or original method of payment).You will receive the credit within 7-14
business/working days, depending on your card issuer's policies.